Seal of Dane County County of Dane
Dane County Department of Human Services


Dane CORE 2.0 Dashboard – September 1, 2021 to September 5, 2023

Total Dollars Disbursed


Total Households Served


Total Rent Paid


Total Utilities Paid



Dane County Emergency Rental Assistance – Dane CORE 2.0

Dane CORE 2.0 was a partnership between the City of Madison, Dane County, Community Action Coalition for South Central Wisconsin, the Tenant Resource Center, Urban Triage, and other community partners. Dane CORE 2.0 was designed to assist households struggling to pay for rent and other housing costs by providing financial assistance, primarily to help pay for rent that was already past-due.

Dane CORE 2.0 June 2023 Program Update

The Dane CORE Emergency Rental Assistance Portal Is Closed to New Applications

If you have already applied for funding you can log in to track the status of your application. Applications will continue to be reviewed, and an email will be sent to you if more information is needed. Please check your spam folder if you do not see emails from Neighborly or the Program.

Full Program Eligibility Requirements:

To be eligible, all of the following five criteria must be true:

  • You or someone in your household owes rent to your current or former landlord
  • You experienced financial hardship related to the COVID-19 pandemic, either directly or indirectly.
    • This includes receiving unemployment or having a significant reduction in income, incurring significant costs, or experiencing financial hardship during the period of the COVID-19 public health emergency - which remains ongoing
  • You are at risk of being homeless or experiencing housing instability. You can prove this by showing:
    • A rent payment that is past due
    • A utilities or internet payment that is past due
    • An eviction notice
    • A nonrenewal notice and documentation that you don't have enough income to pay a security deposit.
  • Your household income is less than 50% Area Median Income (AMI) updated 9/15/2022:
    • Household size of 1: $40,400/year
    • Household size of 2: $46,150/year
    • Household size of 3: $51,900/year
    • Household size of 4: $57,650/year
    • Household size of 5: $62,300/year
  • You currently live in Dane County or owe rent on a property in Dane County
  • You have a signed lease, and have your name as the primary leaseholder (renter)
  • Dane CORE 2.0 is required by Federal Regulation to prioritize payment of applications for those who are 50% and under the AMI, and/or are unemployed

Authorized Signature Forms and Security Deposit Forms should be completed and uploaded to Dane CORE application if applicable.

To check the status of your application: 

1. Click the blue button above to access the application portal. 
2. Login with your username and password. 
3. Click on ‘statuses to view information about your application’s processing status. 

Dane County has partnered with Urban Triage to support non City of Madison- Dane County Residents.  Urban Triage will offer call center hours, online chat availability, and in person support.  To apply click here.

Call Center live hours: 608-299-4128 select option 1

  • Monday, Tuesday, and Wednesday from 8 AM to 12 PM
  • Call Center is closed on Thursdays and Fridays to process applications
  • Please note voicemail will be turned off outside of call center hours to process applications

 The City of Madison has partnered with Community Action Collation (CAC) to support City of Madison Residents.

 Tenant Resource Center to support those facing Eviction or have a current court date within Dane County. 

City of Madison Tenants & Landlords click here or call 608-299-4128, select option 2.

Dane County Residents with an Eviction Court Date click here or call 608-299-4128, select option 3.

*Please note that processing time can take 4-6 weeks from the time an application is submitted for processing to begin.*

Dane Core Emergency Rental Assistance Program LogoUrban Triage Logo

City of Madison LogoCAC Logo       Tenant Resources Logo Dane County Logo