Seal of Dane County County of Dane
Translate
Dane County Department of Human Services

 

If you previously submitted an application for Dane CORE 2.0 through the Neighborly portal and received payment, but are still in need of additional support you do not need to submit a new application.

Please contact your provider for assistance.

 

Dane County Emergency Rental Assistance – Dane CORE 2.0

Dane CORE 2.0 is a partnership between the City of Madison, Dane County, Community Action Coalition for South Central Wisconsin, the Tenant Resource Center, Urban Triage, and other community partners. Dane CORE 2.0 is designed to assist households struggling to pay for rent and other housing costs by providing financial assistance, primarily to help pay for rent that is already past-due. Dane CORE 2.0 can pay for many housing costs for eligible households, such as rent, utilities, and internet - but cannot pay for cable, phone bills, capital expenditures, or homeowner mortgage payments.

In addition to past-due rent, the Dane CORE 2.0 program can also assist with overdue payments for additional housing-related expenses. Eligible households can apply to receive payment for past-due rent, past-due housing utilities, past-due internet services, as well as future security deposits for new rental housing. In some cases, security deposit assistance through this program may also come with a one-time future rent payment to assist households in being more stable in new housing. Future rent payments will now only be made in conjunction with security deposits, if eligible.

CORE 2.0 Program requirements currently allow tenants to apply for assistance with:

  • Past due housing utilities (i.e. water, gas, electric) - telephone and cable not included
  • Internet Services (If bundled with telephone and cable a portion of the bill can be covered).
  • Past-due rent that you were unable to pay your landlord that has accrued since July 1, 2021.

You may also qualify for Security Deposit and a one-time Future Rent Payment if you meet one of the following criteria:

  • You have an eviction notice, or are at immediate risk of eviction
  • Your household wages are less than 50% of the Area Median Income
  • You are currently receiving Unemployment Insurance benefit payments
  • You have received a notice of non-renewal from your landlord at your current home
  • Security Deposit is paid through Dane CORE 2.0

Full Program Eligibility Requirements:

To be eligible, all of the following five criteria must be true:

  • You or someone in your household owes rent to your current or former landlord
  • You experienced financial hardship related to the COVID-19 pandemic, either directly or indirectly.
    • This includes receiving unemployment or having a significant reduction in income, incurring significant costs, or experiencing financial hardship during the period of the COVID-19 public health emergency - which remains ongoing
  • You are at risk of being homeless or experiencing housing instability. You can prove this by showing:
    • A rent payment that is past due
    • A utilities or internet payment that is past due
    • An eviction notice
    • A nonrenewal notice and documentation that you don't have enough income to pay a security deposit.
  • Your household income is less than 50% Area Median Income (AMI) updated 9/15/2022:
    • Household size of 1: $40,400/year
    • Household size of 2: $46,150/year
    • Household size of 3: $51,900/year
    • Household size of 4: $57,650/year
    • Household size of 5: $62,300/year
  • You currently live in Dane County or owe rent on a property in Dane County
  • You have a signed lease, and have your name as the primary leaseholder (renter)
  • Dane CORE 2.0 is required by Federal Regulation to prioritize payment of applications for those who are 50% and under the AMI, and/or are unemployed

Authorized Signature Forms and Security Deposit Forms should be completed and uploaded to Dane CORE application if applicable.

To check the status of your application: 

1. Click the blue button above to access the application portal. 
2. Login with your username and password. 
3. Click on ‘statuses to view information about your application’s processing status. 

Dane County has partnered with Urban Triage to support non City of Madison- Dane County Residents.  Urban Triage will offer call center hours, online chat availability, and in person support.  To apply click here.

Call Center live hours: 608-299-4128 select option 1

  • Monday, Tuesday, and Wednesday from 8 AM to 12 PM
  • Call Center is closed on Thursdays and Fridays to process applications
  • Please note voicemail will be turned off outside of call center hours to process applications

 The City of Madison has partnered with Community Action Collation (CAC) to support City of Madison Residents.

 Tenant Resource Center to support those facing Eviction or have a current court date within Dane County. 

City of Madison Tenants & Landlords click here or call 608-299-4128, select option 2.

Dane County Residents with an Eviction Court Date click here or call 608-299-4128, select option 3.

*Please note that processing time can take 4-6 weeks from the time an application is submitted for processing to begin.*

Dane Core Emergency Rental Assistance Program LogoUrban Triage Logo

City of Madison LogoCAC Logo       Tenant Resources Logo Dane County Logo