This report presents the findings from a survey to measure satisfaction with the ADRC by persons who contacted the center by telephone and/or who had a home visit.
This report presents the findings from a survey of Certified Nursing Assistants (CNAs) and Nurses at Badger Prairie Health Care Center that examined job satisfaction, supervisor support, teamwork and communication openness, and scheduling.
Dane County Department of Human Services (DHS) contracted with Public Consulting Group, Inc. (PCG) to review the behavioral health system across providers and funders in the Dane County community and asked PCG to provide recommendations aimed at improving the availability and accessibility of behavioral health care in the County. The following report shares PCG’s findings and related recommendations. These recommendations are based on data analysis, stakeholder input, and research into national best practices.
The Child Protective Services (CPS) Dashboard is a document that provides a high-level view of the CPS and Child Welfare work that is occurring in Dane County. The Dashboard is updated on a monthly basis and compares data from the previous year to the current year. Workload measures such as the number of Access Reports received and then Screened-in, are included, as well as outcome measures such as the Initial Assessment (IA) Timeliness and Substantiation Recurrence Rate. The data sources for the Dashboard are three separate reports from the Wisconsin Statewide Automated Child Welfare Information System (eWiSACWIS), along with additional variables that are appended onto these reports.
Our hope is that this document can inform the CPS Unit, community partners, and the public about what is happening in the county's efforts related to Child Protective Services and Child Welfare.
Comprehensive Community Services (CCS) is a voluntary, community-based program to assist clients with mental health and/or substance use conditions to achieve their highest possible level of independent functioning, stability, and independence. This report summarizes results from surveys assessing consumer satisfaction and progress towards desired outcomes.
This report presents the findings from a survey of Dane County residents who received COP-W/CIP II-funded case management services.
The Mental Health Outcome Indicators report provides information on key outcomes for persons with a mental illness who are served by the Dane County Mental Health system. Data is presented for select agencies/programs on their clients who, at the time of admission to the county mental health system, are considered to need ongoing services either on a high-intensity basis (H) or low-intensity basis (L).
The Performance Scorecards reflect key measures and indicators for each Division on components of the Department's mission, “To provide effective services that support well-being, independence, diversity, and community safety.” The Performance Scorecards are released on an annual basis.
Many people who seek mental health or substance use treatment also have a co-occurring condition. SAMHSA, the federal Substance Abuse and Mental Health Services Administration, has identified integrated treatment as best practice. The Dane County Department of Human Services issued this survey in Spring 2016 in an effort to improve consumer outcomes by strengthening the provision of integrated treatment.
The Key Performance Indicators (KPI) Report reflects a collaborative effort of all of the Department's program divisions. A key indicator was identified for each division. Each of the indicators chosen is key to our mission and our fiscal health.
The Key Performance Indicators (KPI) Report will be released on a quarterly basis (August, November, February, and May).
The Poverty Dashboard is a document that provides a high-level view of poverty and economic well-being in Dane County. Data ranges from inflation, household mean vs. median income, evictions, unemployment, poverty by age groups, poverty by race, and fair market monthly rent. The document is a set of 14 charts with data sources on the back and is issued annually.
This report presents the results from a client satisfaction survey of users of county-funded transportation services for seniors and select specialized groups in Dane County.